Director, Member Services, Medicaid
Core
Strategic technology leader responsible for advancing quality engineering practices, test automation, and release readiness across a defined portion of Humana's technology portfolio.
Role type
Senior IC Director of Quality Engineering
Builds
Software delivery quality, test automation, and release stability for Humana's technology portfolio
Domain
Healthcare technology / Software Engineering
Deliverable
production ML models
Required skills
Quality engineering strategy, test automation, CI/CD, Agile, distributed systems, API testing, AI-enabled quality engineering, team leadership, governance, metrics-driven execution
Preferred skills
Healthcare industry experience, member/provider domain knowledge, enterprise quality tools, microservices, cloud-native architectures, non-functional testing
Technologies
AI-enabled quality tools, CI/CD pipelines, distributed systems, cloud-native platforms
Responsibilities
Lead quality engineering strategy and execution; develop and manage quality engineering teams; establish quality goals and governance; embed built-in quality across SDLC; oversee test strategy and execution; manage quality risk; drive automation-first practices; sponsor modernization of quality frameworks; oversee non-functional quality practices; use metrics for continuous improvement.
Seniority
Director, hands-on IC with leadership responsibilities
