Lead Product Designer - Benefits Servicing
Core
Shape the end-to-end medical benefits experience across Humana's digital ecosystem to help members understand, access, and maximize healthcare coverage.
Role type
Lead Product Designer (Healthcare Benefits)
Builds
Digital products and services for medical benefits and healthcare coverage
Domain
Healthcare / Insurance
Deliverable
product features
Required skills
End-to-end user journey design, user-centered design, interaction design, visual design, service design, user research, design strategy, cross-functional leadership, accessibility design, design systems, Figma
Preferred skills
Healthcare/insurance domain expertise, inclusive design for older adults, design system development
Technologies
Figma
Responsibilities
Define and lead end-to-end design strategy for medical benefits; Collaborate with product, engineering, and analytics teams to implement solutions; Champion user research and data-driven insights; Advocate for accessibility and inclusivity; Partner with other teams for consistent experiences; Present design concepts to senior leadership
Seniority
Senior, hands-on IC with mentorship responsibilities