Relationship Officer, Commercial Banking
Core
Line of business professional supporting the Commercial Banking Relationship Team by managing client account servicing, resolving delinquencies, and ensuring compliance.
Role type
Commercial Banking Relationship Officer (Support)
Builds
Deposit and loan accounts for commercial clients within the Michigan portfolio
Domain
Commercial Banking / Financial Services
Deliverable
client delivery
Required skills
Commercial deposit account setup and maintenance, loan servicing and delinquency resolution, compliance with BSA/AML and USA Patriot Act, audit response, client inquiry management, cross-functional partnership
Preferred skills
Treasury solutions knowledge, process optimization, commercial lending principles
Technologies
Core banking systems, GRC testing tools
Responsibilities
Coordinate new and closing of deposit accounts, resolve overdrafts and insufficient funds, direct resources to clear loan delinquencies, respond to client inquiries and audit requests, submit service requests, ensure compliance with federal and state regulations
Seniority
Entry-level to Mid-level, hands-on IC
