Digital Servicing Business Technology Senior Manager
Core
Lead a team in designing, developing, implementing, and maintaining interrelated technology platforms for the Consumer line of business to deliver strategic technology and operational objectives.
Role type
Senior Manager, Business Technology
Builds
Interrelated technology platforms and fee-based software products for the Consumer line of business
Domain
Financial Services / Digital Servicing
Deliverable
production ML models | product features | infrastructure
Required skills
Technology strategy formulation, team leadership and development, complex project portfolio management, production support oversight, financial management, agile project management, stakeholder influence, risk mitigation, innovation implementation
Preferred skills
Thought leadership, continuous learning, emerging technology assessment, quality management
Technologies
GenAI, fee-based software products, production applications
Responsibilities
Build and maintain technology roadmaps, lead large-scale multi-year technology programs, oversee 24/7 production support and vulnerability remediation, manage and develop a team of analysts, PMs, and engineers, drive delivery excellence and capability building
Seniority
Senior, hands-on IC with team leadership
