Keyholder - Customer Service Associate II
Core
Provides exceptional customer service by greeting customers, assisting with merchandise selection, completing sales transactions, and supporting store operations including inventory management and opening/closing duties.
Role type
Senior IC retail associate (keyholder)
Builds
Store sales and operational efficiency for Family Dollar retail locations
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer service, POS system operation, inventory management, suggestive selling, team guidance, asset protection, physical lifting
Preferred skills
Management experience in retail, grocery, or drug store environments
Responsibilities
Greet and assist customers, resolve inquiries, process transactions, maintain store cleanliness and stock levels, unload and organize merchandise, guide team members on operating procedures, perform opening/closing duties in absence of managers, prevent asset loss
Seniority
Senior, hands-on IC