SERVICE JOURNEY WORKER II / SERVICE JOURNEY WORKER I / SERVICE WORKER 2/C (ACCEPTABLE)
Core
Installs, maintains, and inspects electric meters and service equipment up to 600 volts, including reading meters on routes and performing re-programming for billing.
Role type
Field service technician (electric metering)
Builds
Meter installations, maintenance, and billing data records
Domain
Utilities / Electrical distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ladder climbing, meter installation, meter re-programming, meter reading, tool usage, safety compliance, inventory handling, customer coordination, overtime availability, emergency response
Preferred skills
National Electrical Code knowledge, local ordinance knowledge, driving record maintenance, relocation willingness
Technologies
two-way radios, Data Cap recording device
Responsibilities
Erects and climbs ladders daily; sets, removes, reconnects, disconnects, and maintains self-contained meters; reads electric meters on walking or driving routes; performs meter installation inspections and verifications; assists with stock inventory; operates two-way radios; prepares and maintains assignment records; assists in scheduling appointments with customers and contractors; discusses meter installations with customers and engineers; performs credit and collection on meters; works assigned overtime and responds to emergency assignments.
Seniority
Entry to Mid-level, hands-on IC