Manager - SAP
Core
Lead SAP IS-U and CRM systems to support meter-to-cash business processes and customer service operations.
Role type
Manager, SAP Applications & IT Strategy
Builds
IT Applications Roadmap, Application Map, medium/large scale SAP solutions
Domain
Utilities / Energy (Meter-to-Cash) / SAP ERP
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SAP IS-U, SAP CRM, Application Lifecycle Management, Meter-to-Cash processes, IT Project Management, Functional Analysis, Vendor Management, Team Leadership, Strategic Planning
Preferred skills
Master's degree, Prior Project Management experience
Technologies
SAP IS-U, SAP CRM
Responsibilities
Direct projects and business initiatives requiring implementing SAP changes; Manage implementation of medium/large scale SAP solutions; Conduct governance meetings to review Roadmap/Portfolio and SLA adherence; Manage all application maintenance and support requests; Daily management of internal staff and external consultants; Engage with vendors for contract negotiations; Drive the annual demand process (PDS) with business areas.
Seniority
Manager, people management & strategy
