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Sr Tech Support Specialist - Engineering

United States Of America, Massachusetts, Pittsfield💼 Full-time💰 $38–$38🗓 2026-08-07 → 2026-09-26

Core

Senior Technical Support Specialist providing engineering support for gas operations, construction, and marketing by developing CAD construction drawing packages, managing project data in SAP, and performing technical calculations.

Role type

Senior IC engineering support specialist (CAD/SAP)

Builds

CAD construction drawing packages, project data records, DigSafe tickets, work order estimates

Domain

Gas utility engineering and construction

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

AutoCAD proficiency, SAP usage, blueprint reading, gas engineering knowledge, technical calculations, project documentation

Preferred skills

SAP Work Management, gas utility sector experience, Microsoft Office proficiency

Technologies

AutoCAD, SAP, GasCalc

Responsibilities

Develop project CAD construction drawing packages including main installation and retirement; Create main and service tables and draft job procedures; Confirm gas pipe flow pressures using GasCalc software; Draft new regulator stations and commercial meter sets using CAD and SAP; Scan and save construction drawing jobs in CAD and PDF forms; Log Mass highway jobs and review project scope; Provide gas utility information to DOT, surveying firms, and engineering departments; Maintain standard CAD library and create title blocks; Assist in training new engineering employees on CAD and company standards; Create DigSafe tickets and pre-mark projects for DigSafe.

Seniority

Senior, hands-on IC

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