Analyst - Applications
Core
Supports SAP IS-U/CCS utility systems for retail access, EDI, and device management by configuring solutions, managing master data, and providing end-user support.
Role type
SAP functional analyst (utility systems)
Builds
Configuration changes, custom reports, and process improvements for Avangrid's SAP environment
Domain
Energy utility / SAP IS-U/CCS
Required skills
SAP IS-U/CCS, Retail Access, EDI, Device Management, master data management, process configuration, change request management, security access planning, end-user training
Preferred skills
Project Management, cross-module SAP knowledge (CRM, Financial, Billing), deskside tools proficiency
Technologies
SAP IS-U/CCS, SAP CRM, SAP Financial, SAP Billing
Responsibilities
Provide day-to-day phone and on-site support for SAP systems; Develop solutions through process and configuration changes; Maintain and update business process documentation; Coordinate integration points between SAP modules; Design, configure, and debug master data; Provide end-user training and support; Manage security access definitions and approvals.
Seniority
Mid-level, hands-on IC