Senior Technical Program Manager
Core
Drive reliability-focused programs for Mastercard's authentication platforms powering e-commerce and in-store payments, ensuring high availability, scalability, and operational efficiency.
Role type
Senior Technical Program Manager (Platform Reliability)
Builds
Authentication platforms and release governance for global payment ecosystems
Domain
Fintech / Cloud-scale distributed systems
Deliverable
production ML models
Required skills
Distributed systems architecture, Cloud-native platforms, Agile/Scrum delivery, Capacity planning, Release governance, Stakeholder influence, Operational excellence, Data-driven decision making
Preferred skills
Payments domain expertise, IaaS/PaaS/Serverless, CI/CD pipelines, SQL/NoSQL databases, Microservices APIs, DevOps practices
Technologies
Kubernetes, AWS/Azure/GCP, Terraform, Jenkins/GitLab CI, Prometheus/Grafana, React, Python, Java
Responsibilities
Facilitate Agile ceremonies and sprint planning; Coordinate resource allocation across SRE and engineering teams; Own end-to-end release governance and production rollouts; Identify dependencies and remove execution blockers; Partner with SRE to develop reliability risk mitigation strategies; Champion engineering best practices like observability and automation; Drive strategic programs for platform resiliency and operational maturity.
Seniority
Senior, hands-on IC
