Managing Consultant, Customer Services Development
Core
Support non-Turkish group entities with market research, industry analysis, benchmarking, and analytical activities focused on consumer acquisition and engagement within the payments and digital services domain.
Role type
Senior IC managing consultant (customer services development)
Builds
Customized solutions, market intelligence, and strategic insights for clients in Financial Institutions, Digital Partners, Retail & Commerce, and Government Institutions.
Domain
Payments, digital transformation, insights, analytics, and marketing
Deliverable
dashboards & analysis
Required skills
Market research, industry analysis, benchmarking, consumer acquisition strategy, digital transformation, insights generation, analytics, stakeholder coordination, project quality management, training and development
Preferred skills
Thought partnership, leadership alignment, external obstacle identification
Technologies
None explicitly stated
Responsibilities
Execute assessment, monitoring, reporting, and communication of services growth strategy initiatives; Identify critical aspects of client or market problems in consumer acquisition; Analyze customer needs to develop customized solutions; Align efforts with core teams through information sharing and reporting; Partner with project teams to ensure quality; Create market research and industry analysis materials; Participate in training and developing others.
