Director, Product Delivery
Core
Lead the overall program implementation of Mastercard products and services for customers in the US, integrating delivery experience back into product management to drive business forward.
Role type
Director, Product Delivery
Builds
Enterprise Gateway Solutions (EGS) and Commercial and New Payment Flows (CNPF) verticals
Domain
Financial Services / Payment Processing
Deliverable
production ML models
Required skills
Strategic relationship management, resource allocation, project/program management, change leadership, business-technology bridging, AI and automation expertise
Preferred skills
Financial services and Treasury Banking experience, Enterprise Gateway Solutions knowledge (Payment Gateway, Switching, commercial payments)
Technologies
AI, automation, agentic technologies
Responsibilities
Develop and lead key strategic delivery relationships within US Markets; Manage and oversee customer and internal project teams through solution development; Drive projects to success metrics and apply delivery best practices; Lead the development of product delivery process maps; Contribute to building and enhancing Delivery infrastructure and tools.
Seniority
Director, strategic leadership
