Director, Office of Transformation Process Redesign
Core
Lead end-to-end process discovery, current-state mapping, and future-state redesign for transformation areas, translating strategic intent into clean, scalable operating designs.
Role type
Director, Office of Transformation Process Redesign
Builds
Reimagined organizational models, enterprise-wide transformation programs, and streamlined operating processes integrated with AI and automation.
Domain
Financial services / Business Process Management / Organizational Design
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process optimization, process architecture, current-/future-state mapping, Lean Six Sigma, cross-functional project management, strategic planning, AI fluency, change management, matrixed organization navigation, stakeholder communication
Preferred skills
Experience modernizing legacy systems, identifying practical AI/automation use cases, structural thinking, influencing without formal authority
Technologies
AI, automation, agent-supported workflows
Responsibilities
Lead end-to-end process discovery, current-state mapping, and future-state redesign; Translate ambiguous strategic intent into clean operating plans; Architect redesigned processes integrating compliance, risk, and product requirements; Identify and de-risk cross-functional roadblocks; Build frameworks and reusable process patterns; Define where AI and automation should be embedded; Partner to instrument processes with metrics for continuous improvement; Communicate progress and recommendations to senior executives
Seniority
Director, strategic leadership & cross-functional execution