Manager, Business Analysis
Core
Translates business and customer needs into billing configurations to drive measurable business value for Mastercard's centralized billing services.
Role type
Manager, Business Analysis (Billing Services)
Builds
Billing configurations and operational processes for global payment transactions
Domain
Financial services / Payment processing / Billing systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Systems architecture and design, complex project management, requirements gathering, user story creation, process improvement, stakeholder communication, agile environment adaptation, team mentorship
Preferred skills
Shared service environment experience, team leadership, transactional billing systems experience in finance
Responsibilities
Translate business needs into billing configurations, ensure development objectives and user testing are accomplished, implement billing changes accurately and timely, analyze billing support ticket issues
Seniority
Manager, hands-on IC with leadership responsibilities
