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Senior Specialist, Content Design

Toronto, Canada💼 Full-time💰 $83,000–$83,000🗓 2026-09-02 → 2026-09-25

Core

Designing customer-centric narratives, information architectures, and UX copy for B2B2C digital payment products.

Role type

Senior Content Designer (UX Writing & Strategy)

Builds

Digital payment products and customer experiences

Domain

Financial services / Payments

Deliverable

product features

Required skills

Content strategy, UX writing, information architecture, user research, content testing, documentation creation, stakeholder influence

Preferred skills

Experience in financial services, B2B2C product knowledge

Technologies

None stated

Responsibilities

Develop narratives and information architectures; write consistent and accessible UI copy; facilitate workshops and brainstorming sessions; create documentation for customer product implementation; test content and inform decisions through research

Seniority

Senior, hands-on IC

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