Head of Operational Excellence
Core
Lead the Operational Excellence function for a major influenza vaccine manufacturing site, driving continuous improvement and embedding the CSL Operating System (COS) to enhance operational effectiveness, quality, and cost performance.
Role type
Senior IC Head of Operational Excellence (Associate Director level)
Builds
Scalable, standardized approaches for operational effectiveness, quality, productivity, and cost performance at the manufacturing site.
Domain
Pharmaceutical manufacturing / Biotechnology / Highly regulated manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lean Six Sigma expertise, structured problem solving, change leadership, strategic planning, root cause analysis, KPI framework design, team leadership, stakeholder engagement, data analysis, workshop facilitation
Preferred skills
Lean Six Sigma Black Belt, MBA or MSc, formal project management certification, experienced Change Practitioner
Technologies
Lean, Six Sigma, CSL Operating System (COS)
Responsibilities
Develop and execute the site's Operational Excellence roadmap; Drive focus on critical metrics and outcomes; Build a culture of continuous improvement; Own the deployment of COS at site level; Facilitate Lean events and value stream improvements; Establish KPI frameworks and performance reporting; Lead the annual Site Strategic Planning process; Lead and develop the Operational Excellence team
Seniority
Senior, hands-on IC with strategic leadership scope