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Director, Software Engineering

Mexico City, Mexico💼 Full-time🗓 2026-08-20 → 2026-09-26

Core

Lead the engineering strategy and hands-on delivery of applied AI and agentic capabilities for the Mastercard Virtual C-Suite products, building scalable software platforms where agents operate as intelligent personas and orchestrated digital workers.

Role type

Director, Software Engineering (Applied AI & Agentic Systems)

Builds

Production-grade agentic applications, reusable agent frameworks, and enterprise AI enablement platforms.

Domain

Financial Technology (Payments) + Generative AI / Agentic Systems

Deliverable

production ML models | product features | infrastructure

Required skills

Engineering leadership, agentic system architecture, distributed systems design, Generative AI/LLM application development, cloud-native platform engineering, AI tooling adoption, executive communication, security and risk management.

Preferred skills

Advanced degree in CS/SE, experience with multi-step reasoning and workflow orchestration.

Technologies

AWS, Azure, Kubernetes, Microservices, Event-driven systems, LLMs, AI Agents.

Responsibilities

Define engineering vision for agentic applications and frameworks; build and scale engineering teams for agent product capabilities; drive architecture of production-grade agentic systems with observability and safety; establish common agentic engineering frameworks; partner with cross-functional teams to identify high-value use cases; lead adoption of AI-assisted engineering tools; shape platform capabilities for agent lifecycle management; drive engineering excellence in reliability and cost-aware operations.

Seniority

Director, hands-on IC leader with 15+ years experience

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