Senior Data Scientist, Business Insights
Core
Design and deliver scalable, data-driven solutions to improve system effectiveness, operational efficiency, data quality, and business performance across critical Services platforms.
Role type
Senior IC data scientist (business operations & analytics)
Builds
Scalable reporting, dashboards, monitoring frameworks, self-service analytics capabilities, and data pipelines for enterprise systems.
Domain
Financial services / Payments / Enterprise operations
Deliverable
dashboards & analysis
Required skills
Advanced Python, SQL, Tableau, Power BI, Salesforce, data governance, process intelligence, automation technologies, workflow optimization, user behavior analysis, system utilization analysis, data quality management, KPI design, executive reporting
Preferred skills
Experience with enterprise CRM platforms, system governance, access management, licensing optimization, digital experience measurement, platform effectiveness reporting, customer lifecycle management, enterprise process transformation, AI-enabled operational analytics
Technologies
Python, SQL, Tableau, Power BI, Salesforce
Responsibilities
Design measurement frameworks, KPIs, and scorecards to assess system effectiveness and operational performance; Conduct advanced analysis of user behavior, system utilization, and workflows to identify optimization opportunities; Develop analytical solutions to proactively identify data quality issues and process breakdowns; Build and maintain scalable reporting and monitoring frameworks; Partner with cross-functional teams to translate findings into practical recommendations for system configurations and workflows; Support enterprise data governance initiatives by developing data standards and validation frameworks; Design and enhance data pipelines and integrations supporting enterprise systems; Present analytical findings and business cases to senior leadership.
Seniority
Senior, hands-on IC
