Cards Lab - Content Manager
Core
Drive the long-term evolution of Cards Lab, Mastercard's self-service platform for issuers, by defining strategic priorities, establishing content standards, and transforming market intelligence into scalable product experiences.
Role type
Senior Product Strategy & Content Lead
Builds
Cards Lab platform content, intelligence capabilities, and strategic materials for client portfolio optimization and value proposition development
Domain
Financial Services / Payments / Market Intelligence
Deliverable
product features
Required skills
Product strategy and roadmap development, Content leadership and governance, Executive communication and storytelling, Analytical thinking and problem-solving, Stakeholder management, Strategic material preparation
Preferred skills
Card Value Proposition design knowledge, Experience in Financial Services or Payments, Ability to coach and develop talent
Technologies
PowerPoint, Excel
Responsibilities
Define and evolve long-term content and intelligence strategy, Establish content governance processes, Lead content investments and coordinate with providers, Prepare strategic presentations for senior stakeholders, Mentor junior team members on content collection and refresh, Identify content gaps and new research needs, Liaise with SMEs to validate accuracy
Seniority
Senior, hands-on IC with mentorship responsibilities
