Manager, Business Analysis
Core
Defines and executes modernization strategy, roadmap, and delivery for Mastercard's global billing platform, translating complex business requirements into actionable initiatives while leading a team of Senior Business Analysts.
Role type
Manager, Business Analysis (Billing Platform Modernization)
Builds
Scalable billing platform capabilities, modernized processes, and strategic transformation programs for Mastercard's global ecosystem.
Domain
Financial services / Payment processing / Billing systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise platform modernization leadership, backlog management (Jira), solution design, stakeholder alignment, Agile delivery, financial services domain knowledge, team mentorship, requirements translation, risk management, cross-functional collaboration
Preferred skills
Payment systems expertise (ISO 8583/ISO 20022), revenue management, order management platforms, advanced degree
Technologies
Jira, Confluence, APIs, enterprise technology ecosystems
Responsibilities
Define and maintain product backlogs aligned with business priorities; lead feature definition and backlog refinement; drive billing modernization and platform rationalization; partner with engineering on architecture decisions; prioritize work based on business value and risk; lead requirements gathering and solution design; mentor a team of Senior Business Analysts; communicate roadmap progress to leadership.
Seniority
Manager, hands-on IC with people leadership