Lead, Product Experience Design
Core
Lead the experience design strategy for enterprise Product Onboarding, defining intuitive end-to-end user journeys across platforms like Settings, SCM, ODT, and Product Express.
Role type
Senior IC Product Experience Design Lead (Enterprise Onboarding)
Builds
Scalable, consistent, and accessible onboarding experiences for customers and internal users.
Domain
Fintech / Enterprise SaaS / Digital Payments
Deliverable
product features
Required skills
Enterprise UX design, journey mapping, interaction design, wireframing, prototyping, usability evaluation, systems thinking, design governance, cross-functional collaboration, stakeholder influence, user research, accessibility design
Preferred skills
Onboarding workflow design, configuration tools, enterprise enablement platforms, cross-platform experience design
Technologies
Settings, SCM, ODT, Product Express
Responsibilities
Translate complex onboarding processes into intuitive user journeys, identify friction points, design scalable experience patterns, balance enterprise consistency with regional flexibility, contribute to design governance and review processes, leverage user research and data to inform design decisions
Seniority
Senior, hands-on IC with strategic influence
