Site Reliability Engineer
Core
Production readiness steward for Mastercard products, ensuring platform stability and health while fostering developer run ownership.
Role type
Senior IC Site Reliability Engineer (Biz Ops)
Builds
Fault-tolerant, scalable payment products and services
Domain
Financial services / Payments / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
UNIX/Linux systems administration, scripting and automation, CI/CD pipeline management, capacity planning, operational design, incident response, root cause analysis, distributed systems troubleshooting, cross-functional team leadership
Preferred skills
C, C++, Java, Python, Go, Perl, Ruby, AWS cloud platforms, banking/payment/finance industry experience, Mexican market experience
Technologies
UNIX/Linux, Oracle, SQL, AWS, CI/CD tools
Responsibilities
Engage in the whole lifecycle of services from inception to refinement; Analyze ITSM activities and provide feedback on operational gaps; Support services pre-launch with operational design and capacity planning; Maintain live services by monitoring availability and latency; Scale systems sustainably through automation; Lead DevOps automation and best practices; Conduct blameless postmortems; Mentor junior resources
Seniority
Senior, hands-on IC with mentorship responsibilities