Director, Technical Program Management
Core
Lead a global organization of Technical Program Managers to orchestrate execution across the MSBX portfolio, ensuring alignment, transparency, and predictable delivery for Mastercard's developer experience products.
Role type
Director, Technical Program Management (Strategic IC with People Leadership)
Builds
Developer experience products (BuildersHub, Cloud DevEx, DevFlow, TestFlow, DevInsights, Developer Workbench)
Domain
Payments industry / Software Engineering / Developer Experience
Deliverable
production ML models | product features | infrastructure
Required skills
Portfolio-level planning, delivery governance, operating model design, risk management, executive reporting, Agile delivery, cross-functional dependency management, people leadership, strategic partnership
Preferred skills
Platform/infrastructure/cloud program leadership, roadmap management, change management, portfolio planning tools (Jira, Aha!), business acumen
Technologies
Jira, Aha!, CI/CD pipelines, Cloud technologies
Responsibilities
Define and execute TPM vision and operating model; Own portfolio-level planning and governance; Partner with Product and Engineering leaders to align priorities; Establish and monitor delivery metrics and KPIs; Drive proactive risk identification and mitigation; Build and develop a high-performing TPM organization; Provide executive visibility into portfolio performance.
Seniority
Director, strategic leadership with people management