Advisors & Consulting Services, Client Deployment - Technical Program Manager
Core
Lead complex technology-enabled client engagements from presales through implementation and benefits realization for Mastercard's Advisors & Consulting Services.
Role type
Senior Technical Program Manager (Managing Consultant)
Builds
Strategic insights, implementation roadmaps, and delivery plans for digital transformation programs.
Domain
Financial services, payments, and fintech.
Required skills
Technical project/program management, presales solutioning, stakeholder management, risk and issue management, resource planning, commercial awareness, Agile/Scrum, waterfall methodologies, systems integration, API management, payment processing knowledge, security compliance.
Preferred skills
MBA, PMP/PRINCE2 certification, EMV/PCI DSS/ISO 8583 standards knowledge, cloud platforms (AWS/Azure/GCP), DevOps practices.
Technologies
MS Project, Jira, Rally, Trello, AWS, Azure, GCP, APIs, microservices, middleware.
Responsibilities
Lead technology and digital transformation programs from initiation to benefits realization; Partner with sales teams on presales activities including client discovery and proposal development; Translate client requirements into project scope, delivery plans, and effort estimates; Coordinate technical discovery, feasibility assessments, and proofs of concept; Manage multiple interdependent workstreams across clients and vendors; Establish project governance covering milestones, budgets, and risks; Facilitate collaboration between business stakeholders and technical teams; Identify delivery risks and develop mitigation plans; Track project outcomes and ensure agreed benefits are realized.
Seniority
Senior, hands-on IC with leadership of multidisciplinary teams.