Senior SRE Engineer
Core
Senior SRE Engineer ensuring runtime availability, scalability, and resilience of Mastercard's critical core payment systems and infrastructure.
Role type
Senior IC Site Reliability Engineer (Payments Network)
Builds
Core payment systems, networking infrastructure, and foundational services supporting national infrastructure.
Domain
Financial Services / Payments / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Infrastructure troubleshooting, observability (Splunk, Dynatrace, Prometheus, Grafana, ELK/EFK, OpenTelemetry), packet-level debugging (tcpdump, Wireshark), automation (Chef, Ansible, Terraform), capacity forecasting, incident management, root cause analysis, SLI/SLO definition, disaster recovery planning.
Preferred skills
Network telemetry tools (SolarWinds, NetScout), AI technologies for proactive issue detection, vendor hardware/firmware evaluation.
Technologies
Splunk, Dynatrace, SolarWinds, NetScout, tcpdump, Wireshark, Chef, Ansible, Terraform, Prometheus, Grafana, ELK/EFK, OpenTelemetry, JSON, YAML.
Responsibilities
Lead continuous assessments of application infrastructure health, performance, and capacity; champion observability by designing unified monitoring strategies and custom dashboards; lead incident reviews and root cause analysis; leverage automation and AI for proactive detection and self-healing; develop testing and validation plans for environment builds and disaster recovery; evaluate vendor upgrade roadmaps and conduct POC testing.
Seniority
Senior, hands-on IC