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Director, R&D IT Operational Excellence

Canada - Mississauga💼 Full-time💰 $147,293–$193,322🗓 2026-10-01

Core

Senior leadership role driving governance, operational performance, workforce strategy, financial stewardship, and change adoption across R&D IT to support digital, data, and AI ambitions.

Role type

Director, R&D IT Operational Excellence

Builds

Scalable, data-driven operating models and enterprise-wide change management initiatives

Domain

Life Sciences / Pharmaceutical R&D IT

Deliverable

dashboards & analysis

Required skills

Operational excellence governance, executive-level reporting, workforce capacity management, financial stewardship, cross-functional stakeholder management, continuous improvement, AI adoption strategy, strategic planning, budget performance oversight

Preferred skills

Pharmaceutical/biotech industry experience, Lean/Agile methodologies, ServiceNow, Power BI, Jira, AirFocus, employee engagement programs, Generative AI initiatives

Technologies

ServiceNow, Power BI, Jira, AirFocus

Responsibilities

Lead operational excellence activities and governance reviews for R&D IT portfolios; Develop and maintain executive performance scorecards, KPIs, and dashboards; Oversee workforce planning, headcount governance, and capacity management; Manage budget performance and financial governance processes; Drive enterprise-wide change management and AI enablement initiatives; Support strategic planning cycles and investment prioritization

Seniority

Director, senior leadership

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