Senior Manager, Cell Therapy Hub
Core
Senior Manager leading patient operations and coordination for cell therapy treatments across multiple treatment sites, ensuring a seamless vein-to-vein patient journey.
Role type
Senior Manager, Cell Therapy Patient Operations
Builds
Operational workflows for cell therapy patient treatment and site support
Domain
Biopharma / Oncology / Cell Therapy
Deliverable
client delivery
Required skills
Patient journey management, cross-functional coordination, operational problem solving, regulatory compliance, SOP development, project management, digital platform navigation
Preferred skills
Cell and gene therapy program support, CMO/supplier management, oncology treatment pathway knowledge, GMP/GCP familiarity
Technologies
Customer Portal, telephony platforms, digital platforms for Chain of Identity/Custody
Responsibilities
Manage patient vein-to-vein workflows from registration to infusion; Resolve patient-related issues across regions; Partner with Clinical Operations, Supply Chain, and Quality teams; Develop and maintain SOPs and training materials; Support process improvements and operational rollouts; Ensure site logistics and personnel readiness.
Seniority
Senior Manager, hands-on leadership