Sr Associate IS Business Analyst
Core
Partner with Operations stakeholders, Product Managers, Data Scientists, and Engineers to identify, define, and deliver Generative AI solutions that improve operational efficiency, decision-making, and user experiences.
Role type
Senior Associate Business Analyst (Generative AI)
Builds
AI-powered capabilities across Operations functions
Domain
Biotechnology / Generative AI
Deliverable
production ML models
Required skills
Business Analysis, Requirements elicitation, User story development, Process modelling, Gap analysis, ITSM, Change management, GXP Validation, Stakeholder management, Workshop facilitation, Agile Product Delivery, Scrum, SAFe, Backlog management, Release planning, Product lifecycle understanding, Analytics, Data analysis, KPI development, Business metrics, Reporting
Preferred skills
Experience with Generative AI products and solutions, Understanding of LLMs, copilots, chatbots, and AI assistants, Prompt engineering concepts, AI evaluation and adoption metrics, AI governance and responsible AI principles, Working experience in Engineering GXP validated systems
Technologies
LLMs, copilots, chatbots, AI assistants
Responsibilities
Partner with Product Managers, System Architects, Engineering, UX, AI engineers, data scientists, customers, and business stakeholders to align business analysis activities with product strategy and engineering delivery. Capture the voice of the customer through interviews, workshops, process assessments, and ongoing stakeholder engagement. Analyse current-state and future-state business processes, workflows, journey maps, and operational challenges to identify optimization opportunities. Identify and evaluate high-value Generative AI and automation use cases that improve business processes, operational workflows, and product capabilities. Define scope, business value, measurable outcomes, success metrics, and value realization plans for AI-enabled solutions. Translate business needs into functional and non-functional requirements, including accuracy, explainability, usability, latency, governance, security, and operational considerations. Collaborate with AI engineers and data scientists to document prompt workflows, retrieval requirements, user interaction patterns, data dependencies, and AI evaluation expectations. Break down Epics into Features and sprint-ready User Stories with clear requirements, Acceptance Criteria, Definition of Done, and business value alignment. Partner with Product Management and Engineering to prioritize release scope, refine Product and Release Backlogs, and ensure requirements are delivery ready. Work with UX teams to align process maps, user scenarios, requirements, and interaction patterns with user experience designs. Validate AI-generated outputs and delivered functionality against business expectations, requirements, and success metrics. Deliver product demonstrations, business reviews, and stakeholder presentations that communicate product value, adoption, outcomes, and improvement opportunities. Maintain documentation for requirements, business processes, configurations, product decisions, changes, and operational impacts.
Seniority
Senior Associate, 5-8 years experience
