Associate Director, Orchestration Engine
Hybrid
Core
Business lead for Amgen's Orchestration Engine, translating brand priorities into scalable customer experience capabilities across channels.
Role type
Senior business product owner / business lead
Builds
Next Best Action, audience activation, customer journey orchestration, and workflow automation capabilities
Domain
Biopharmaceuticals / Marketing Technology
Deliverable
product features
Required skills
Portfolio management, cross-channel customer experience design, business requirements translation, backlog management, stakeholder partnership, enterprise scalability, adoption strategy, governance, analytics integration
Preferred skills
Pharmaceutical brand team partnership, omnichannel marketing, machine learning operationalization, AI recommendation integration
