Senior Manager, Information Systems
Core
Leading the Manufacturing Site Technology Sustainment team to provide 24/7 global support for manufacturing technology capabilities, ensuring uptime, product quality, and regulatory compliance in biotechnology.
Role type
Senior Manager, Information Systems (Manufacturing Technology)
Builds
24/7 global manufacturing systems support services and operational stability for biopharma manufacturing sites.
Domain
Biotechnology / Pharmaceutical Manufacturing / Industrial Automation
Required skills
Technical leadership in pharma/biologics manufacturing, System Owner experience (MES, PIHistorian, SCADA, LIMS), GxP/GMP/21 CFR Part 11 compliance, ITIL/SAFe frameworks, people management in matrixed organizations, strategic planning, budget management.
Preferred skills
Software development lifecycle expertise, Scaled Agile Framework (SAFe), DeltaV, ERP (SAP), innovation in digital tools.
Technologies
MES, OSI PI, SCADA, LIMS, ServiceNow, SAP, DeltaV
Responsibilities
Lead and manage a 10–12 member team in India; oversee 24/7 global manufacturing systems support; manage incident, problem, and change management processes; ensure regulatory compliance (GxP, GMP) and support audits; drive continuous improvement and standardization of ITSM processes; manage operating budgets and service level agreements (SLAs).
Seniority
Senior Manager, hands-on leadership