Data Center Ops Technician IV
Core
Own responsibility for all IT Infrastructure and customer configurations within the data center environment to ensure secure, operational server environments with 99.999% uptime.
Role type
Senior IC data center operations technician
Builds
Customer server environments, storage arrays, and network infrastructure
Domain
Data center operations / IT infrastructure
Required skills
hardware build/repair/upgrade, storage RAID configuration, OS administration (Windows/Linux/VMware), fiber/copper cabling, network device installation, physical lifting
Preferred skills
peer leadership
Technologies
Windows Server, Red Hat Enterprise Server, Ubuntu Linux, VMWare ESX Server, DAS, NAS arrays, switches, firewalls, load-balancers
Responsibilities
Monitor and prioritize internal ticketing system for customer support; Perform basic OS storage troubleshooting, storage upgrades, and hardware troubleshooting; Execute hardware support and upgrades for servers; Install or remove fiber/copper cabling and test connectivity; Install network device hardware (switches, firewalls, load-balancers); Mount devices within cabinets and complete cabling needs
Seniority
Senior, hands-on IC