DC Ops Technician III - FedRAMP Clearance
Core
Own responsibility for all IT Infrastructure and customer configurations within the data center environment to ensure secure, operational server environments with 99.999% uptime.
Role type
Data Center Operations Technician
Builds
Customer server environments, storage arrays, and network device hardware
Domain
Data Center Operations / IT Infrastructure
Required skills
Hardware build/repair/upgrade, Storage RAID configuration, OS administration (Windows/Linux/VMware), Fiber/Copper cabling installation, Network device installation, Ticketing system management
Preferred skills
None stated
Technologies
Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, VMWare ESX Server, DAS, NAS arrays, Switches, Firewalls, Load-balancers, Security appliances
Responsibilities
Monitor and prioritize internal ticketing system for customer support; Perform basic OS storage troubleshooting, storage upgrades, and hardware troubleshooting; Execute hardware support and upgrades for servers; Install or remove fiber/copper cabling and test connectivity; Install network device hardware (switches, firewalls, load-balancers, security appliances); Install hardware on storage devices; Complete customer maintenance requests including hardware modification and device mounting.
Seniority
Mid-level, hands-on IC