DC Ops Technician III - UK
Core
Own responsibility for all IT Infrastructure and customer configurations within the data centre environment to ensure secure, operational server environments with 99.999% uptime.
Role type
Senior IC data center operations technician
Builds
Customer server environments and network/storage infrastructure
Domain
Data Center Operations / IT Infrastructure
Required skills
Hardware troubleshooting (x86 servers, components), OS administration (Windows Server, Red Hat, Ubuntu, VMWare), Network device configuration (switches, firewalls, load-balancers), Storage device management (DAS, NAS), Cabling (copper, fibre), Root cause analysis, 5S housekeeping
Preferred skills
Dell PowerEdge/HP ProLiant server experience, Cisco ASA/Nexus switch experience, F5 BigIP/Brocade ADX experience, Dell PowerVault/NetApp/EMC Isilon experience, Industry recognized certifications in OS/networking/security/storage
Technologies
x86 servers, Windows Server, Red Hat Enterprise Server, Ubuntu Linux, VMWare ESX Server, Cisco ASA, F5 BigIP, Brocade ADX, Cisco Catalyst, Cisco Nexus, Dell PowerVault, NetApp, EMC Isilon, SSH, Terminal Services, Remote Desktop Services, DAS, NAS
Responsibilities
Troubleshoot hardware failures and replace components, Troubleshoot OS storage issues (file system, disk management, RAID), Configure and replace network devices (switches, firewalls, load-balancers), Configure and replace storage devices (DAS, NAS), Perform hardware modification, OS installation, device mounting, and cabling, Troubleshoot LAN connectivity and re-establish remote access, Utilize monitoring software and ticketing systems for customer support, Conduct root cause analysis for customer incidents
Seniority
Mid-level, hands-on IC
