Field Service Technician II-North East
Core
Field service technician responsible for window and door repairs, inspections, and replacements in customer homes.
Role type
Field Service Technician (Physical/Installation)
Builds
Physical repairs and installations of window and door products
Domain
Residential home improvement and light commercial building
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, carpentry, reading technical documentation, time management
Preferred skills
window/door installation experience, familiarity with Andersen products, sales ability
Technologies
parts catalogs, service order systems
Responsibilities
Dismantle and replace windows/doors, perform repairs and install replacement parts, enforce warranty compliance, complete job documentation, resolve customer issues, conduct in-home sales of upgrades
Seniority
Individual Contributor, mid-level