IT Manager, Quality Assurance (Montreal, QC)
Core
Lead a team of QA analysts to drive operational excellence, talent development, and continuous improvement in software testing processes.
Role type
Senior IC QA Manager
Builds
High-performing QA teams and sustainable operational solutions
Domain
Health technology / Software Quality Assurance
Deliverable
infrastructure
Required skills
People management, coaching, talent development, performance management, operational efficiency analysis, strategic planning, stakeholder influence, conflict resolution, resource management
Preferred skills
SAFe/Agile methodologies, digital transformation, offshore team management, test strategy development, AI adoption
Technologies
English-only IT tools
Responsibilities
Manage ~12 QA analysts, conduct 1:1s for coaching and evaluation, design career paths, identify operational bottlenecks, implement improvement projects, collaborate with QA leaders on strategy
Seniority
Senior, hands-on IC with management focus