Senior Site Reliability Engineer - Batch Management
Core
Operate and maintain SimCorp Dimension cloud-based offering for financial clients, ensuring system stability and delivering business value through proactive batch management and incident resolution.
Role type
Senior Site Reliability Engineer (Batch Management)
Builds
Cloud-based SCDaaS service delivery for financial clients
Domain
FinTech / Cloud Infrastructure / Batch Processing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Job scheduling and management (Control-M, JAMS, AWS Batch, Oracle SaaS, Active Batch), automation, public cloud platforms (Azure), virtualization, middleware, operating systems, networking, databases, mission-critical application management, HA environments, Service Support (Incident, Service Fulfilment, Change, Release, Problem), Service Desk tools (RemedyForce, ServiceNow, JIRA), ITIL principles, SimCorp Dimension experience
Preferred skills
ITIL v3/v4 certification
Technologies
Control-M, JAMS Scheduler, AWS Batch, Oracle SaaS Batch Scheduler, Active Batch, Azure, RemedyForce, ServiceNow, JIRA
Responsibilities
Operate under established protocols with minimal supervision, assess incident priority, and take appropriate action; Support and maintain SimCorp clients across all aspects of SCDaaS service delivery; Collaborate with global teams to resolve end-user issues and escalate complex problems; Apply subject matter knowledge to solve business issues and guide contacts on SimCorp Dimension usage; Generate solutions and implement services aligned with SCDaaS standards; Perform regular maintenance and updates of multiple environments and resolve systemic errors
Seniority
Senior, hands-on IC