icebreaker: Superviseur - TouchLab Montreal
Core
Supervise retail operations and drive sales performance for outdoor apparel brands in a fast-paced store environment.
Role type
Senior retail supervisor (Key Holder)
Builds
Retail store operations and customer experiences for icebreaker and Smartwool
Domain
Retail / Outdoor Apparel
Deliverable
product features
Required skills
Sales target achievement, team coaching and development, operational supervision, inventory management, visual merchandising, loss prevention, community engagement
Preferred skills
High school diploma or equivalent, experience in dynamic customer-focused retail environments
Technologies
Point of sale systems, word processing, spreadsheets
Responsibilities
Coach and develop associates to meet productivity goals, supervise daily store operations including opening/closing and floor coverage, manage inventory and stockroom operations, maintain visual merchandising standards, support sales targets through KPI monitoring, ensure safety and policy compliance
Seniority
Senior, hands-on IC