icebreaker: Superviseur - TouchLab Montreal
Core
Supervising retail operations and leading a team to deliver exceptional customer experiences and meet sales targets for outdoor apparel brands.
Role type
Senior retail supervisor / Key Holder
Builds
Retail store operations and customer service experiences
Domain
Retail / Outdoor Apparel
Deliverable
product features
Required skills
Team coaching and development, Sales target achievement, Visual merchandising, Inventory management, Operational supervision, Customer engagement
Preferred skills
High school diploma or equivalent, Experience in dynamic retail environments
Technologies
Point of sale systems, Office productivity software
Responsibilities
Coach and develop associates to meet productivity goals, Supervise daily store operations including opening/closing and floor coverage, Maintain visual merchandising standards and product replenishment, Support inventory integrity through shipping and receiving processes, Model selling behaviors and foster a consumer-centric mindset, Participate in local community initiatives
Seniority
Senior, hands-on IC
