Business Communication Partner - B2C & Quality/Customer
Core
Lead internal communication strategy and execution for B2C Marketing, Sales, and Quality/Customer organizations to align employees with business priorities and strategic objectives.
Role type
Senior internal communications manager (B2C & Quality/Customer)
Builds
Internal communication plans, policies, crisis messaging, and employee engagement initiatives.
Domain
Automotive / Corporate Communications
Deliverable
dashboards & analysis
Required skills
Strategic communication planning, crisis communication, stakeholder management, digital communication platforms, brand strategy, project management, analytical skills
Preferred skills
Bachelor's degree in Communications/PR/Journalism/Marketing, experience with Microsoft 365 and AI tools, knowledge of brand standards
Technologies
Microsoft 365, AI tools, intranet, internal social networks
Responsibilities
Develop and implement internal communication plans aligned with global strategy; advise the Management Team on communication strategies; manage crisis communication efforts; evaluate communication initiatives and channels; support external communication initiatives for business partners; maintain brand standards and visual identity.
Seniority
Senior, Management Team member