Spécialiste Support Techn.
Core
Technical support specialist bridging business teams, IT, and external partners to optimize commercial flows and digitalize operations.
Role type
Senior functional support specialist (SAP/EDI/Process Automation)
Builds
Optimized commercial flows, automated processes, and improved operational tools
Domain
Healthcare / Supply Chain / Enterprise Systems
Required skills
SAP functional support, EDI flow management, process automation (RPA/IA), requirements gathering, test validation, process documentation
Preferred skills
Order-to-Cash processes, digital transformation projects, complex problem solving
Technologies
SAP, EDI, RPA, AI
Responsibilities
Pilot and optimize EDI flows for orders, deliveries, and invoices; Provide functional SAP support and coordinate incident resolution; Identify and implement automation, RPA, and AI opportunities; Gather business needs for local and international transformation projects; Participate in testing, validation, and deployment of new solutions; Maintain clear documentation and ensure continuous process improvement
