Sr. Associate I, Network & Server Operations
Core
Operate and improve global Infrastructure Services including LAN, WAN, Data Center, Voice & Video, and Public Cloud platforms to ensure resiliency and security.
Role type
Senior Network Operations Analyst (IC)
Builds
Global network infrastructure services for Alcon's eye care operations
Domain
Healthcare / Network Operations
Required skills
Routing & switching protocols (OSPF, BGP, MPLS, VLAN, STP), SD-WAN configuration, Cisco/Juniper device management, IP addressing and subnetting, network performance monitoring, incident management, system upgrades and patches
Preferred skills
Voice traffic and CUCM server knowledge, ServiceNow proficiency, ITIL framework, cloud platform experience (AWS, Azure), automation recommendations
Technologies
Cisco, Juniper, SD-WAN (Viptela, Meraki), Bluecat, ISE, Firewall, CUCM, ServiceNow, AWS, Azure
Responsibilities
Manage NOC Infrastructure Services to meet service levels; Configure and troubleshoot enterprise routing and switching; Perform network performance monitoring and fault resolution; Support incident and major incident management; Independently drive system upgrades and migrations; Document network configurations and changes; Collaborate with cross-functional teams for integrated solutions
Seniority
Senior, hands-on IC
