Associate, Customer Service Support (Customer, Pricing Master Data Administrator - Mandarin Speaker)
Core
Configure and maintain customer and pricing master data in SFDC and SAP systems for a global medical device company, serving as the primary data contact for Chinese sales teams.
Role type
Associate, Master Data Administrator (Customer & Pricing)
Builds
Accurate customer profiles, approved pricing lists, and data-driven insights for sales and finance teams.
Domain
Medical Devices / Master Data Management
Required skills
SAP master data modules, SFDC configuration, data cleaning, data profiling, regulatory compliance knowledge, medical device industry experience
Preferred skills
Tableau, PowerBI, data visualization, volume-based pricing structures
Technologies
SAP, SFDC, Excel, Tableau, PowerBI
Responsibilities
Configure and update customer master data including contact details and regulatory compliance; Manage pricing master data including discounts and promotional structures; Collaborate with Chinese sales teams to support data needs and generate reports; Analyze data trends to identify upselling opportunities and cost-saving measures; Resolve emergency data issues after hours or on weekends.
Seniority
Associate, 3-5 years experience
