Senior IT Business Analyst
Core
Primary liaison between system users, business partners, and IT for Infrastructure and Security Groups, managing system issues, training needs, and process improvements.
Role type
Senior IT Business Analyst
Builds
System implementations, upgrades, enhancements, and process automation solutions
Domain
Food production / Supply chain / IT Infrastructure
Required skills
Business analysis, requirements documentation, stakeholder engagement, training & change management, system support & troubleshooting, process improvement, project coordination, ERP configuration, supply chain knowledge
Preferred skills
IT Infrastructure and Cybersecurity tools/processes experience
Technologies
ERP systems
Responsibilities
Partner with business teams to identify system needs and document formal requirements; Serve as primary liaison between business users and IT for system implementations; Lead training programs and SOP development for system changes; Provide day-to-day application support and resolve production issues; Review business processes to identify automation opportunities; Support report development and maintain documentation; Organize work streams and meet project timelines
Seniority
Senior, hands-on IC
