Operations Manager
Core
Manage collections activities, container delivery, and pick-up for commercial, industrial, and residential customers in a geographically dispersed area while leading a team of supervisors, dispatchers, and drivers.
Role type
Senior Operations Manager (Hauling)
Builds
Route systems for commercial, roll-off, and residential customers
Domain
Waste management and environmental services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic thinking, team leadership, safety program management, budget management, regulatory compliance, change management, performance management, problem-solving, analytical skills, stakeholder relations
Preferred skills
Business acumen, process optimization, talent development, ethical leadership
Technologies
None stated
Responsibilities
Manage staff hiring, training, coaching, and performance; execute tactical initiatives to maximize customer experience and profitability; ensure route management system productivity and adherence to operating standards; oversee safety and accident prevention programs; interact with customers and government employees to resolve concerns; approve expenses and manage departmental budget; build and maintain relations with government, community, and environmental groups
Seniority
Senior, hands-on IC