Hauling Operations Manager
Core
Managing collections activities, container delivery, and pick-up for commercial, industrial, and residential customers while leading a team of supervisors, dispatchers, and drivers.
Role type
Operations Manager (Hauling)
Builds
Waste collection and recycling services for local markets
Domain
Environmental services / Waste management
Deliverable
client delivery
Required skills
strategic thinking, change management, large staff leadership, process optimization, regulatory compliance, budget management, safety program implementation, talent development
Preferred skills
business acumen, problem-solving, analytical thinking, creative problem solving, ethical leadership
Technologies
route management systems
Responsibilities
Manage staff hiring, training, coaching, and performance; execute tactical initiatives to maximize customer experience and profitability; ensure route productivity and adherence to operating standards; resolve customer service concerns and ensure regulatory compliance; oversee safety and accident prevention programs; manage departmental budget and expenses; build relationships with government and community groups
Seniority
Manager, hands-on leadership