AI, Digitisation & Service Improvement Co-ordinator
Core
Coordinate practical digital and AI-enabled improvements across services, supporting process audits, workflow documentation, and efficiency identification.
Role type
Service improvement coordinator (AI & digitisation focus)
Builds
Process maps, use-case registers, project records, dashboards, and presentations
Domain
Life sciences / Healthcare operations
Deliverable
dashboards & analysis
Required skills
Project coordination, process mapping, data analysis, stakeholder engagement, documentation, presentation skills
Preferred skills
Lean, Agile, AI platform familiarity, automation concepts
Technologies
Microsoft 365, approved AI platforms
Responsibilities
Support teams to identify use cases for digital tools and AI; Co-ordinate small pilots and proofs of concept; Document and map processes; Track practical measures such as time saved and cycle time; Prepare concise updates and presentations
Seniority
Individual contributor, entry to mid-level