Service Coördinator Laboratoriumapparatuur
Core
Central coordination of administrative and operational activities for laboratory equipment maintenance, calibration, validation, and repair.
Role type
Service Coordinator (Laboratory Equipment)
Builds
Efficient scheduling and execution of service activities for laboratory equipment.
Domain
Life Sciences / Laboratory Services
Deliverable
client delivery
Required skills
Administrative coordination, scheduling, procurement, contract management, customer service, process management, financial administration
Preferred skills
Affinity with laboratory equipment or technical services
Responsibilities
Plan and coordinate maintenance, calibration, validation, and repair activities; Schedule and deploy field service engineers; Prepare and follow up on quotes, service contracts, and work orders; Purchase parts, materials, and external services; Manage customer requests and act as the first point of contact; Monitor service activity progress and inform customers; Process and manage service administration, documentation, and customer data; Generate and manage purchase orders; Verify and settle invoices and price differences; Maintain contacts with customers, suppliers, and internal stakeholders; Ensure correct administrative handling of service orders from request to invoicing.