Traveling Onsite Service Operations Specialist - San Francisco Bay Area
Core
Onsite service operations specialist supporting biopharma and industrial customers with lab supply procurement, inventory management, and operational coordination across the San Francisco Bay Area.
Role type
Senior IC operations specialist (service delivery)
Builds
End-to-end laboratory operations support and supply chain solutions for customers
Domain
Life sciences / Biopharma / Industrial services
Deliverable
product features
Required skills
Inventory control, procurement, shipping and receiving, SAP, Microsoft Suite, customer interfacing, budget management, KPI tracking, training delivery
Preferred skills
GMP facility experience, forklift certification, CDL, IATA/DOT/OSHA/IMDG knowledge, VWR/Avantor product experience, inside sales, cross-referencing
Technologies
SAP, Inventory Manager, Chemical Manager, ESS
Responsibilities
Coordinate and lead team efforts to meet customer requirements; interface with purchasing directors and plant managers to procure lab supplies; utilize customer-specific applications for inventory and chemical management; train associates on service offerings; provide SAP support including credit rebills and invoice scrubbing; modify and maintain quality metrics and KPIs; manage expense reports and meet revenue/safety goals.
Seniority
Mid-level, hands-on IC
