Senior Casualty Claims Specialist – Aviva Business Insurance (ABI)
Core
Investigate, evaluate, and settle Auto BI and Commercial General Liability Casualty claims for business clients, managing both pre-litigation and litigation files.
Role type
Senior Casualty Claims Specialist
Builds
Resolved liability claims and financial settlements for commercial clients
Domain
Insurance (Commercial Casualty)
Deliverable
client delivery
Required skills
Commercial insurance knowledge, claim investigation, policy interpretation, litigation strategy, financial reserve management, fraud detection, vendor/TPA management
Preferred skills
CIP designation, Atlantic adjuster license, commercial claims experience
Technologies
Aviva systems
Responsibilities
Investigate and settle Auto BI and Commercial General Liability claims; Interpret insurance coverage and confirm policy wordings; Work with defense counsel on litigation files; Set file reserves accurately; Manage claim expenses and analyze third-party reports; Identify fraud or financial irregularities; Improve claims handling processes and customer journey.
Seniority
Senior, hands-on IC