Quality Process Manager
Core
Lead quality auditing, process standardisation, KPI governance, and continuous improvement initiatives across European Laboratory & Production Services operations.
Role type
Quality Process Manager (Operational Excellence)
Builds
Standardized quality audit processes, KPI reporting frameworks, and continuous improvement programs for Laboratory & Production Services.
Domain
Life Sciences / Healthcare / Advanced Technologies / Research
Required skills
Quality Management, Process Improvement, Operational Excellence, Auditing, Lean, Six Sigma, Project Management, Data Analysis, Microsoft Office (Excel, PowerPoint, Word, Visio)
Preferred skills
Engineering, Science, Finance, or Operations degree
Responsibilities
Manage end-to-end audit lifecycle across sites, design and maintain quality process audits, conduct audits to evaluate process effectiveness and compliance, develop audit documentation and reporting standards, support implementation of Lean and Six Sigma methodologies, identify process inefficiencies and develop solutions, benchmark services against best practices, partner with site leadership on corrective actions, collaborate with Business Analytics & Metrics team on KPI frameworks, validate audit findings and KPI data, analyze operational data to support business improvement, track audit plans and project deliverables, contribute to RFP/RFI/RFQ responses, provide quality expertise during new customer implementations.
Seniority
Mid-Senior, hands-on IC
