Ovation (High-Net-Worth) Claims Adjuster
Core
Investigate, negotiate, and settle high-net-worth property claims for clients with significant assets like homes, vehicles, and collections.
Role type
Senior IC claims adjuster (high-net-worth property)
Builds
Claims resolutions and payments for Aviva's Ovation high-net-worth insurance program
Domain
Insurance (High-Net-Worth Property)
Deliverable
client delivery
Required skills
Property claims handling, claim investigation, negotiation, coverage interpretation, vendor estimate review, fraud detection, regulatory compliance, financial analysis
Preferred skills
Auto claims experience, high-net-worth/VIP market experience, CIP or FCIP designation, bilingualism
Technologies
Guidewire ClaimCenter, Xactanalysis, Edjuster, Mitchell
Responsibilities
Investigate and document cause of loss and quantum; Analyze estimates and value of claims to negotiate and settle; Interpret and apply high net worth personal policy coverage; Communicate policy coverage and benefits to customers; Review and approve vendor partner estimates for repairs or replacement; Identify and report on fraud or financial irregularities; Coordinate fieldwork when required; Ensure early identification of exposures during storm and disaster events.
Seniority
Mid-Senior, hands-on IC